Carlson SurvPC 6.09
Hello all, new guy from New Hampshire with some issues that I hope someone may shed some light on. I recently updated my Carlson SurvPC from 6.06 to the newest 6.09 update. Being a longtime (decade+) Carlson user, the program has never changed dramatically throughout the years, updates and versions. Basically, new equipment gets added, old equipment gets removed and known issues get addressed throughout the updates.
Today, I was stunned. My gnss base and rover manufacturer was completely scrubbed from the supported equipment in 6.09. Last year, I rented a CHC i80 base and rover package for a job and it worked so well and consistently, I decided to purchase it rather than return the rental. It was one of the most productive equipment purchases that I have ever made. Now, CHC is gone from SurvPC.
I called Carlson's support center that is located close to me in Watertown Massachusetts. The person that I spoke to gave me the "sorry for your troubles" routine and confirmed that Carlson no longer supports CHC. No explanation, no advice, just a quick mention that Carlson supports and supplies their own hardware now. Great equipment, I'm sure, but it's just rebranded Hemisphere stuff.
Anyone have advice on what to do next? Drop Carlson like they dropped me? (at least that's how I feel) Swallow the hardest pill and purchase new gnss equipment that Carlson approves of? Downgrade back to an older version of SurvPC? BTW, Carlson removed all of the previous versions from the download site. 6.09 is the only thing offered for download now. Anyone have access to a previous version download?
Sorry for the rambling. I've been a really happy customer for a long time and I feel personally wronged by this. I'll get through it, just wondering what others may be doing about it.
Thanks in advance.
Sounds like they are following the Autodesk route, hence why I have never used either product nor ever will.
It looks like the also dropped the iG8's
I is pretty concerning - as I am sure there are alot of folks here that went to Carlson specifically because it worked with so many different colors of equip.
Any input on this issue?