Trimble Access v2016 to v2017
My firm bought 3 license of trimble acces software with Tsc3 controller.
The first was bought in 2016.
The two other 2 years later.
The seller in France said us that the upgrade Trimble acces 2016 to 2017 on the older tsc3 will cost about 500€.
I tried to see if it was possible by myself.
So in 2020 I was looking documentation on Trimble USA .
With the serial number of my equipment I saw that the "official" owner of the licensed product wasn't my firm but still the seller's company.
I wonder if it's a legal practice.
I mean that the buy of licensed product by my firm should give us the legal property of the license and by we could upgrade the software ourselves .
I’m not sure what your complaint is, but as far as I know, you’ll have to go through a vendor to get a new software warranty for Access. You can’t buy directly from Trimble.
The TSC3 is now end of life - you can't buy them any more.
2017 is the last version of access that works on that platform.
Check the release notes - there is not much to be gained by moving from 2016...
Yes, I know.
The gain that I aim is getting compatibility between the job's files. Actually I cannot read directly the jobs from access 2017. I have to pass through an external application which can convert only 2016's files into 2017 format.
If your firm didn't buy the controllers through a licensed Trimble dealer, they just bought the controllers. They almost certainly didn't buy a subscription/maintenance agreement. Even folks who buy from a dealer pay a nominal yearly fee to keep their software current and give them the ability to upgrade on demand when a new version comes out.
As @jimcox says, JXL format is the best way to get compatibility between older and newer versions, although there is a limit when going backwards.
Even though I loved the TSC3s and pre-2018 versions of Access at the time, I'd never want to go back after running the post-2020 versions.